Return Policy
YOU MAY NOT RETURN USED OR OPENED PRODUCTS.
This updated Return Policy goes into effect on 01/01/2026.
Any RMAs completed before this date are subject to the return policy in effect at the time of the original purchase.
To start a return, click here.
Return Eligibility
You may return most new, unopened items within 30 days of delivery.
Returns must be submitted through our return portal before the 30-day window expires.
Delivery date is determined by the shipping carrier’s confirmed delivery date and time.
Refunds apply to the item(s) value only (see Restrictions below).
Original shipping costs are non-refundable.
Restocking Fees
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Store Credit: A 10% restocking fee will be deducted from the item(s) value.
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Refund to Original Payment Method: A 20% restocking fee will be deducted from the item(s) value.
Restrictions — Items Not Eligible for Return
You may not return:
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Items that are damaged, missing parts, not in original condition, washed, laundered, opened, or show signs of use (unless due to a LinenTablecloth error)
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Clearance, bargain, discontinued, or final-sale items
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Personalized items, including engraved or monogrammed products
Non-Refundable Returns
If returned items are found to be damaged, missing parts, washed, laundered, opened, or used for reasons other than a LinenTablecloth error, no refund or store credit will be issued, and the product will become the property of LinenTablecloth.
Errors and Defects
The Customer is solely responsible for inspecting and confirming that received merchandise matches invoiced merchandise as soon as it is delivered. The Customer acknowledges that failure to make this effort upon receipt of the goods shall be considered negligence by the Customer, who thereby forfeits any and all rights to resolution of claims for missing, incorrect or damaged merchandise. The Customer releases our Store from any obligation to replace, refund or accept returns on incorrect merchandise, or validate and send merchandise for missing item claims, after 15 days from the initial delivery of the order. The Customer releases our Store from any obligation to meet customer deadlines with shipments of replacement or missing items and agrees that it is the Customer's sole responsibility to sufficiently plan for time-sensitive events with proper contingency for such errors.
Certain return restrictions will not apply if your items are being returned as the result of a LinenTablecloth error. You will not be charged for opened items, so long as the defects are determined to be from our store and not as the result of use or damage after they were shipped to you. The condition of the items will be determined during our return verification process. If you return open, defective or damaged items and we determine that they were not the result of a LinenTablecloth error, you will not be refunded and the product will become LinenTablecloths property. See How Returns Are Refunded for more details.
Please note that color matching is not guaranteed when you order from our store. Color accuracy is not considered to be an item that is damaged, and partial refunds will only be given (after fees) if items are returned following our return policy. We are not liable for variances in color, and our goal is to portray our colors as accurately as possible on our website. Due to different lighting during photography and the differences in color settings on personal devices, slight variations can occur.
Return Denials
Returns may be declined for the following reasons:
- Insufficient Funds to cover the return shipping.
- Items have been washed.
- The return form was submitted after the 30-day window had elapsed.
- Items belong to Final Sale or Bargain Collections.
Final Sale & Bargain
Items marked as Final Sale or Bargain are not eligible for return, exchange, or refund. These products are offered at a reduced price and are sold as is. It is solely the customer’s responsibility and discretion to decide whether to purchase a Final Sale item. LinenTablecloth is not liable for any defects, damages, tears, or malfunctions associated with items sold as is.
Cancellation Policy
Orders can only be canceled if the label hasn't been printed. Once a label is printed, we are unable to cancel. Please contact customer service to cancel your order.